R E T U R N • P O L I C Y

At Pretty Little Party Co., we strive to ensure our customers are satisfied with their purchases. Please review our return policy below for details on exchanges and store credits.

  • P O L I C Y

    We do not issue refunds. We offer a 14 day exchange for store credit only, eligible from the date you received your item. Shipping costs are non-refundable.

  • E L I G I B I L I T Y

    Items must be in the same condition that you received it. Must be unopened, unused or unworn, with tags, and in its original packaging. Must provide the receipt or proof of purchase.

  • I N E L I G I B L E • I T E M S

    • balloons • sale items • gift cards • seasonal items •

    We do not issue refunds on lost, stolen, missing, or damaged delivered packages.

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To process an exchange, you can visit us in store or ship items back.
Return shipping costs are at expense of the customer.

If you have questions or concerns about your items please contact us at info@prettylittlepartyco.ca.

Thank you for shopping with Pretty Little Party Co.!